Privacy Policy
We respect your privacy
Soroma Candles respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal
"Personal information" is information we hold which is identifiable as being about
How we collect your personal information
Soroma Candles collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of soromacandles.com.au, its customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us at Soroma Candles and we will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Collection of personal information
Soroma Candles will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
Use of your personal information
SoromaSoroma Candles may use personal information collected from you to provide you with information, updates and our We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
Your personal information may be used to supply a third party when required for the delivery of services and advertising.
Soroma Candles may contact you by a variety of measures including, but not limited to telephone, email, sms.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse,loss and from unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us via email at hello@soromacandles.com.au
Policy Updates
This Policy may change from time to time and is available on our website.